Frequently asked questions
What are the delivery times for the products?
We deliver products in the online store's warehouse in 2-4 business days.
We deliver products from the central warehouse in 8-15 business days.
The delivery time for special-order products varies between 2 and 6 weeks. You can check the exact delivery time for a special-order product with our staff.
When the product you ordered is in our warehouse, you can also postpone the delivery, for example, if you are moving to a new home later.
Is delivery free everywhere in Finland?
Yes. Kaluste Duo delivers all products free to your home throughout mainland Finland.
If you wish, you can select additional delivery services at checkout:
- Bringing inside: €89 (up to 200 km from Helsinki), €149 (200-720 km) or €279 (over 720 km)
- Removal of old furniture for recycling in addition to bringing inside: €50 (up to 720 km from Helsinki) or €120 (over 720 km)
- Assembly service: basic assembly €140, extensive assembly €195 (sofas, display cabinets, chests of drawers, wardrobes, bunk beds)
View the full delivery price list
Do you also deliver abroad?
Yes. We deliver to your home, for example, to Åland and Estonia (€99), Sweden (from €99), Denmark, Norway and Germany. For larger orders, delivery is often free. For other European countries, we calculate the shipping price separately.
What payment options do you have? Is interest-free installment payment or payment by invoice available?
We offer interest-free installment payments for up to 36 months with Svea's installment payment.
You can also pay by invoice with a 30-60 day payment term interest-free.
We also offer Klarna payment options.
In addition to Svea, Resurs Bank's interest-free 12-month payment term is available in the store.
All cards are accepted, for example, American Express, Diners Club, Visa and Mastercard. Cash is also accepted, and you can pay for your purchase partly in cash and partly by card.
Can I get better pictures of the fabrics? Are there more fabric options?
Kaluste Duo helps you with your online store purchases every day by phone and email.
We can send better pictures and videos via WhatsApp or email. If you wish, you can also get a video of the furniture you are interested in.
In our store, you can also choose fabrics for your purchase from our wide selection.
Our store staff is always ready to help you!